Melanie Maclou Privacy Policy

At melaniemaclou.com, your privacy matters. This Privacy Policy explains how your personal information is collected, used, and protected when you visit this website, join the mailing list, or get in touch. By using this site, you agree to the practices described below.

1. Who We Are

This website is operated by Melanie Maclou, a Perth-based artist who creates, exhibits and sells original artworks and prints.
For any privacy-related questions, you can contact: Email: info@melaniemaclou.com

2. Information We Collect

Information you provide directly

You may choose to share personal information when you:

  • Fill out a contact form

  • Join the mailing list

  • Enquire about a commission or artwork

  • Make a purchase (if applicable)

This information may include your name, email address, phone number, and any message you send.

Information collected automatically

When you browse the site, basic technical information is collected, such as:

  • IP address

  • Browser type

  • Pages viewed

  • Time spent on the site

  • Cookies (see below)

This helps us keep the website functioning smoothly and understand what visitors find useful.

3. How Your Information Is Used

We only use your information for legitimate and reasonable purposes, including:

  • Responding to your enquiries

  • Sending newsletters or updates (only if you have opted in)

  • Processing orders or commissions

  • Improving website performance and user experience

  • Keeping records that are required for business or legal reasons

Your information is never sold, traded, or shared with unrelated third parties.

4. Image Copyright & Usage

All artwork images displayed on melaniemaclou.com are the original work of Melanie Maclou and are protected by copyright.

You may not copy, download, reproduce, screenshot, alter, print, or use any images for personal or commercial purposes without written permission from the artist.
This includes use on social media, websites, marketing materials, or digital downloads.

If you would like permission to use any image or discuss licensing, please contact Melanie directly.

5. How Your Information Is Protected

We take reasonable steps to safeguard your personal information, including:

  • Secure website hosting

  • Limited access to customer information

  • Using reputable third-party services for email and payment processing

Although no system is ever 100% secure, we follow industry best practices to protect your data.

6. Cookies

This website uses cookies to improve browsing and understand how visitors interact with the site.
You can disable cookies in your browser settings if you prefer.

7. Third-Party Services

This website may use trusted external platforms such as:

  • Email marketing software

  • Payment gateways (if selling artwork online)

  • Analytics tools (such as Google Analytics)

These services only receive the information necessary to perform their role, and each has its own privacy policy.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold

  • Request corrections or updates

  • Ask for your information to be deleted (where legally possible)

  • Unsubscribe from the mailing list at any time by clicking the link in any email

To request any of the above, please contact us.

9. Updates to This Policy

This Privacy Policy may be updated occasionally. Any changes will be posted on this page with the updated date.

10. Contact

If you have questions about this Privacy Policy or need to request access to your information, please get in touch:
Email: info@melaniemaclou.com
Website: melaniemaclou.com